CALL CENTER SOLUTION | SMS SOLUTION | WEB SOLUTION | SOFTWARE DEVELOPMENT

Some of the key features of DialEdge - The Predictive Dialer (Call Center Software)


Applicable for Call Center/ Hosted Call Center/Hosted Call Center Service Provider:

Predictive Dialing
Advanced Call Detection
Web Based Administration / Remote Administration
Multi Campaign Support
Call Transfer
Call Conferencing
Monitoring / Barging
Voice Logger- Periodic / Random Recording Option
Real Time Statistics
Historical Reporting: (i) Agent Report (ii) Campaign Report (iii) Server Report (iv) Disposition Report
Automatic Time Zone Call Control
Advanced Lead Churning Options And Recycling Option
Database Shuffling
Rechurning Of Database
Call Back
Auto Transfer Of Drop Calls To A.M
Adjustable Pacing Rate
Campaign Configuration Through GUI Mode
Lead Insertion Through CSV Or TXT File Format
User Levels And Permission
Load Distribution
Remote Monitoring
DNC Support
Customizable Dispositions
Blended Solution
Script Generator
ACD
IVR
Domain Hosting
GTLD DOMAIN REGISTRATION
We do registration for .com , .net , .org , .info domain more »
. BD DOMAIN REGISTRATION
.com.bd , .com.net , .com.org domain registraion more »
US BASED WEB HOSTING
US based high speed bandwidth with 99% uptime server, web hosting control panel for individual users, ftp accounts, smtp/pop3 email, sub-domains, add-on, park-domain domain, php mysql database, SSL, CGI Bin support. more »
For Future Development
SMS Solution
Garments ERP
E-commerce Solutions
Customer Support

Micromaxsoft is working in both desktop and web based projects. Our customers have rights to get after sales support. We are providing support round clock 24-7. Please for customer support email us support@micromaxsoft.com with specific email subject. We are promised to solve your problem within 24 hours.

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Sales Help

Email : info@micromaxsoft.com

Hotline : +88-01712023460