CALL CENTER SOLUTION | SMS SOLUTION | WEB SOLUTION | SOFTWARE DEVELOPMENT

Call Center Diagram

There are no differences with Network diagram of BTTB. But we have represent it more simple way:



The diagram shows a typical predictive dialer interfaced with a PBX. In Micromaxsoft solution we shall use Audio Coder instead of PBX

Users Connect with the dialer by dialing a trunk access code from their PBX phone. This action connects them with specific station port on the dialer. This connection remains in effect for entire dialing session.


BTTB Network System:

Here is the network diagram provided by the BTRC


Click to view Large


Click to view Large

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